For families who need to transfer the ashes of their loved one, at Stelae we have expanded our direct cremation services to take care of all the necessary arrangements. It doesn't matter if it's a national, EU or international destination, we will take care of everything, providing you with the quality service you are looking for.
Cremation and transfer of ashes options
When a loved one passes away and you or your family wish to bid them farewell in a different place, their ashes need to be transferred. To do this, a series of administrative and logistical steps must be taken.
At Stelae, we also offer the possibility of transporting the ashes to a chosen location as part of our direct cremation service. Depending on the destination, we offer different options that include handling the relevant legal documentation and, if necessary, the transfer of your loved one by plane, complying with all mandatory requirements.
Stelae GO
This includes the Stelae Elite cremation service (only available for deaths in Catalonia and the Balearic Islands), as well as arranging the necessary documentation for the transfer of ashes.
- Collection from the place of death
- Coffin suitable for cremation
- Arrangement and processing of legal documentation
- Transfer to the crematorium
- Attendance at crematorium
- Cremation in one of our funeral facilities
- Urn
- Custody of the urn
- Delivery of the urn at home
- Telephone bereavement counselling
- Legal assistance
- Delivery of the documentation for the transfer of the ashes by plane
Stelae EUROPA
The Stelae Elite cremation service (only available for deaths in Catalonia and the Balearic Islands) is included, as well as the transfer of the ashes by plane to a European destination.
- Collection from the place of death
- Coffin suitable for cremation
- Arrangement and processing of legal documentation
- Transfer to the crematorium
- Cremation in one of our funeral facilities
- Urn
- Custody of the urn
- Shipment by plane of the ashes and documentation to the destination airport
- Telephone bereavement counselling
- Legal assistance
Stelae GLOBAL
The Stelae Elite cremation service (only available for deaths in Catalonia and the Balearic Islands) is included, as well as the transfer of the ashes by plane to a destination outside Europe.
- Collection from the place of death
- Coffin suitable for cremation
- Arrangement and processing of legal documentation
- Transfer to the crematorium
- Attendance at crematorium
- Cremation in one of our funeral facilities
- Urn
- Custody of the urn
- Shipment by plane of the ashes and documentation to the destination airport
- Telephone bereavement counselling
- Legal assistance
Frequently asked questions about the cremation and transfer of ashes service
Why can the price of burials vary?
The space required for a cemetery grave is not the same as for a grave for ashes. Therefore, the price of the burial can change. Other factors also have an influence, such as municipal taxes, the length of the concession of the space, the additional funeral services that are contracted (maintenance, for example) or the rates of each funeral company.
At Stelae, not only can you take out a direct cremation service, but we can also take care of other matters such as the transfer of ashes inside and outside Spain.
What documents do I need in order to request the cremation and transfer of ashes?
To request a cremation, it is necessary to have the death certificate, fill in an application form and sign the authorisation to the funeral company.
Then, if you wish to proceed with the transfer of ashes, the documentation required may vary depending on the destination:
- Within Spain, you will need the death certificate and the cremation certificate. It is also recommended to attach a national death certificate.
- Outside Spain, you will also need (in addition to the above documentation) a declaration from the funeral company about the contents of the urn if the transfer is by plane. In addition, the policies of each country and of the airlines themselves may be different, so the requirements may also be different.
How long does it take to transfer ashes after cremation?
What is the average cost of a cremation and transfer of ashes service?
Does the price of the cremation service include an urn for the ashes?
What happens if I am not at home when the ashes arrive?
Legislation stipulates that the person who contracts the direct cremation service is the person who will personally receive the urn at home. If the situation arises that you are not at home to receive the ashes, you can call us and our advisors will inform you how to proceed.